Terms and Conditions

Welcome to JHATPAT. By accessing or using our platform, you agree to abide by the following terms and conditions. Please read and agree to the below terms and conditions to use this app.

1. Definitions:

• Platform: Refers to JHATPAT, including its website, mobile application, and associated services.
• User: Any individual or entity accessing or using the platform, including buyers, sellers, and service providers.
• Product: Refers to construction materials and related items listed on the platform.
• Service: Includes installation, customization, and other construction-related services offered through the platform.

2. Amendments:

• The platform reserves the right to modify these terms at any time. Users will be notified of changes, and continued use of the platform constitutes acceptance of updated terms.

3. Governing Law and Dispute Resolution:

• These terms are governed by the laws of Haryana only.
• Any disputes arising from the use of the platform shall be resolved through arbitration or legal proceedings in GURGAON.

4. Eligibility:

• Users must be at least 18 years old or legally authorized to use the platform.
• Users agree to provide accurate, current, and complete information during registration.

5. Account Responsibilities:

• Users are responsible for maintaining the confidentiality of their account credentials.
• Users must notify us immediately of any unauthorized account activity.

6. Use Of Platform:

• The platform is intended for sourcing construction materials, hiring services, and renting equipment.
• Users may not use the platform for unlawful activities or purposes.
• Listings, reviews, or other user-generated content must not contain false, misleading, or offensive material.

7. Transactions:

• The platform facilitates transactions between buyers and sellers/service providers but is not a direct party to the transaction.
• Users are responsible for verifying the accuracy of product descriptions, pricing, and terms before completing transactions.
• Payments are processed through third-party gateways, and the platform is not liable for payment disputes.

8. Delivery and Services:

• Sellers are responsible for ensuring timely delivery of materials.
• The platform provides options to book verified service providers for installations or other services.
• Users must address any disputes regarding quality or delivery directly with the seller or service provider.

9. Refunds and Cancellations:

• Refunds and cancellations are subject to the seller’s or service provider’s policies.
• Users must raise refund or cancellation requests within the specified timeframe provided by the seller.

10. Rental and Machinery Hire:

• Users renting machinery are responsible for its proper use and return in the agreed condition.
• Any damages or misuse during the rental period will result in penalties as determined by the provider.

11. Custom Orders and Modifications:

• For custom services like modular kitchens or furniture, users must provide clear specifications and details.
• Before finalizing any customized product or service, the user must ensure that the item has been thoroughly reviewed and that they are fully satisfied with the design, concept, product, materials, and services.
• Any delays or disputes in customization will be addressed according to the agreement with the service provider.

12. Liability and Indemnification :

• The platform is not liable for disputes, damages, or losses resulting from transactions or services facilitated through it.
• Users agree to indemnify the platform against claims arising from misuse, violations, or third-party disputes.

13. Intellectual Property:

• All content, designs, and trademarks on the platform are the property of [Platform Name] and cannot be used without prior consent.

14. Termination:

• The platform reserves the right to suspend or terminate accounts that violate terms or engage in fraudulent activities.

15. Contact Us:

For any queries or assistance, please contact us at: